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At Raverge, every product is made to order using a print-on-demand system. Because each item is custom created specifically for you, we cannot accept returns or issue refunds for orders placed with the wrong size, color, or design choice. Please make sure to check our size guides carefully before ordering.
However, we want you to receive exactly what you paid for.
We do accept returns or offer replacements in the following cases:
If your product arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with:
Your order number
A short description of the issue
Clear photos of the product and the defect
Once approved, we will send a replacement free of charge.
If your order never arrives or tracking does not update for an extended period, please reach out. After investigation with our fulfillment partner, we will replace your item at no extra cost.
Wrong size ordered
Buyer’s remorse
Color differences due to screen/monitor variations
Delays caused by shipping carriers or customs
Because production begins quickly after purchase, orders can only be changed or canceled within 2 hours of placing them. After that, production starts and we cannot cancel or modify the order.
Since POD products are made uniquely per order, we cannot resell returned items, which is why these cases are not eligible.
For any issues or questions, email us at: info@raverge-com

